FAQ

Is your waterproofing warrantied, and is the warranty transferable?

Direct answer

Yes. Every interior drainage system carries a written, transferable warranty against wall and floor seepage in the protected area. The sump pump carries a separate manufacturer warranty. Crack injection is warrantied against re-leaking at that crack. All terms are confirmed in writing before work begins.

More detail

Three components carry separate warranty windows. The interior drainage system carries a written warranty against wall and floor seepage in the area the system protects; that warranty is transferable, which matters in Cincinnati's active resale market because a transferable warranty carries to the next owner at sale and shows up positively in the disclosure packet. Confirm transferability before signing if you plan to sell within the warranty window, because a transferable warranty adds modest resale value and a non-transferable one does not. The sump pump itself carries a manufacturer warranty separate from the system warranty, typically 3 to 5 years on the pump motor, and we make sure it is registered for you; battery and water-powered backup units carry their own manufacturer terms. Crack injection carries a warranty against re-leaking at the injected crack. Always get warranty terms in writing before signing the quote; a verbal "lifetime guarantee" is unenforceable and a red flag, and a warranty that excludes the exact failure you are trying to prevent (some fine print excludes seepage through the wall it claims to protect) is worse than no warranty. The written warranty document you receive names what is covered, the protected area, the transfer terms, and the response process if water returns, so there is no ambiguity at claim time, and we stay your point of contact if a claim is ever needed. Established Cincinnati installers stand behind interior systems because the engineering is well understood; the storm-chaser crews that disappear after a season are the ones whose warranties are not worth the paper.

Authoritative sources

  • US EPA

    Moisture control is a core indoor-air-quality issue, and sealing the slab and sump while waterproofing also reduces radon entry paths.

  • MSD Greater Cincinnati

    Sump pumps and foundation drains may not discharge into the sanitary sewer; combined-sewer neighborhoods have backwater-valve and basement-protection programs.

  • Basement Health Association

    Interior perimeter drainage to a sump is an established method for managing hydrostatic seepage in below-grade spaces.

Ready to get started in Cincinnati?

Basement waterproofing across Greater Cincinnati and Northern Kentucky since 2017, performed by licensed, insured local contractors. Mon-Sat 8am-7pm.

Call (513) 966-5325

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